Privacy policy

Privacy Policy

This Privacy Policy describes how PrimeLab collects, uses, and protects your information when you visit or make a purchase from our store.

Information we collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and payment information. We refer to this as "Order Information." We also automatically collect certain information about your device and browsing activity, such as your IP address, browser type, and the pages you view on our site.

How we use your information

  • Fulfill and process your orders, including arranging shipping and sending order confirmations.
  • Communicate with you about your order or our services.
  • Screen orders for potential risk or fraud.
  • Improve and optimize our store and customer experience.

Sharing your information

We share your information with third-party service providers who help us operate our store, such as payment processors and shipping providers, only to the extent necessary to fulfill your order. We may also share your information to comply with applicable laws and regulations, or to respond to a lawful request. We do not sell your personal information.

Data retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Your rights

You have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at support@useprimelab.com.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For questions about this Privacy Policy or your personal information, contact us at support@useprimelab.com.